急！Apple ID被永久封号该怎么办？跪求大神们支招！

樱花节 发表于 2021-12-06 19:55:17
我也被苹果封了号，损失了十几刀，关键原来老号密码出了问题，里面的数据永久丢失了，给fraud部门打电话有用吗？

你知道你为什么被封号吗？fraud department是没有电话能直接联系上他们的

miahhhh 发表于 2021-12-06 20:32:49
你知道你为什么被封号吗？fraud department是没有电话能直接联系上他们的

我根本不知道，我的账号一直正常使用，礼卡也都是一年以前买的剩的了，突然就被封了根本不知道为啥

被封号买的app怎么办

Well, for some reason apple decided to disabled my account. I can’t use the $200 dollars remaining balance. My iCloud plus has been canceled. I was on the phone immediately the night for one hour with the customer service and they told me that I am banned because I must violate seriously their term and conditions (they don’t know which one) there is nothing they can’t do and sounds like a arrogant monopoly.
I called them the next day. After two hours on the phone with a sympathetic lady. She tired to figure out  why I got disabled. In the process I have to provide lots of information to go through the scrutiny, like why I switched countries and why I have a refund and my wife’s account in the family sharing and all my burner accounts. Then I finally got directed to the right place. It is not the fraud detection department. It turns out to be the post sales support team and the guys told me I am disabled because one of my transactions is suspicious (again they don’t know the details hmm…). The point is he can request my account been reenabled! It takes less than 24 hours. OK fine by me! I waited another day nothing happens. Luckily after 24 hours I got called back by that lady and she told me my account has been reenabled.
Summary: if you have the same problem just call for the post sales support department asking to enable your account and ask for a call back after 24 hours.
Apple is reserving the right to disable your account and not give any appeal chance. It is ridiculous and dangerous. Just don’t put too much money in the account and try not buy apple gift card. Data independent seems much important in the cloud technology era.

楼主，您的账号问题解决了吗，我也被封禁了，想交流一下，可否留个邮箱或者联系方式？

所以大家都是没有被通知，直接就被锁了吗？
我今天想更新app，突然发现被锁了，也是用了target的礼卡，可是都是正常购买呀

补充内容 (2023-01-14 13:27 +8:00):
而且购买已经是半年前的事情了，所以我不更新app，我就不知道自己被锁，所以apple也不通知我，就赌你不更新app？