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Senior Program Manager
Address: Cherry Valley,CA
【Position Summary】
SHEIN is seeking a Senior Program Manager – West Coast Operations (Warehouse & Logistics) to lead critical cross-functional initiatives across our West Coast distribution centers. This role reports directly to the Director of West Coast Warehouse & Logistics Operations and is responsible for initiating, coordinating, and delivering strategic and operational projects that enable scalable, high-performing fulfillment capabilities.
【Key Responsibilities】
1. Project Leadership & Coordination: Lead cross-functional execution of key warehouse initiatives end-to-end, ensure on-time, in-scope delivery meeting performance goals, and coordinate internal/external stakeholders.
2. Strategic & Operational Projects: Manage initiatives including cross-border/domestic parcel consolidation optimization, logistics program enablement (customs clearance, etc.), inbound process & system redesign, RTV workflow implementation, and inter-warehouse transfer rollout.
3. Vendor Management: Own third-party partner/vendor performance management and collaborate with providers to improve speed and quality KPIs.
4. Strategic Planning Support: Assist West Coast ops leadership in setting team OKRs, action plans and tracking execution; provide visibility into project dependencies, risks and progress.
5. Cross-Functional Collaboration: Act as key liaison with BI, capacity planning and CN-based planning teams; translate operational needs into cross-functional system/process requirements.
6. Reporting & Communications: Prepare and deliver weekly/monthly reports on key initiatives, project progress and outstanding actions for executive review.
【Qualifications】
1.Bachelor’s degree in Supply Chain, Operations Management, or related field; Master’s degree preferred.
2.6+ years of experience in logistics operations, program management, or warehouse network planning.
3.Proven success in leading end-to-end project execution involving multi-site or cross-border operations.
4.Strong analytical skills and comfort with data tools such as Excel, SQL, or Tableau.
5.Excellent written and verbal communication skills in both English and Mandarin.
6.Experience working with logistics partners, 3PLs, or customs processes is a plus.
7.Ability to work independently, influence cross-functional teams, and drive execution in a fast-paced environment.
If interested, please send your resume to:heminyi1@shein.com
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