When the package arrives:
1. Go to the Activate SIM page in your online account.
2. Complete the field(s) required and follow the online prompts.
3. Wait for the website to confirm that the activation process has finished. This can take up to 20 minutes.
4. Insert the new Tello GSM SIM and switch the fully charged phone ON. (see our SIM Installation Guide)
5. Follow any on-screen prompts provided and your phone should start to automatically activate the Tello GSM service.
6. If your phone does not activate automatically, please wait 30 minutes, then reboot your phone and try again. You can also manually activate your device by following these steps.
7. Start calling, texting & surfing the web with Tello!