求职Amazon必看！BQ面经分享

1. Tell me about your most challenging customer. How did you resolve their issues and make them satisfied?
Pointcut：Amazon is committed to customer service. Dealing with demanding customers is a part of the job, and you need to be prepared. This question is an opportunity to show that you can deal with customers who are being difficult. If you have not had the experience of dealing with difficult customers, you can use this as an opportunity to draw on other areas in your life where you may have had to deal with difficult people.

2.  Describe a time when you had to make a decision without having all the data or information you needed.
Pointcut：This question helps show the interviewer how you analyze a situation and approach problem-solving. It shows whether you can make quick decisions. Your answer should focus

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person who follows instructions and does what they are told without considering whether you can do better. To ensure you impress the interviewer, describe a situation where you were given a very clear goal. Then, explain the opportunity that you spotted to go above and beyond what was expected and what the outcome was. Make it clear why exceeding what was required of you was the right thing to do.

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