【薪资待遇】
美资外企, 福利优渥，上班不打卡，弹性工作制。
周一在家工作（400美元津贴）。10-20天带薪年假，10天带薪病假，2 Wellbeing Days。
法定五险一金，优质的商业医疗、人身意外等综合保险计划，同时我们为员工的家人提供附加的商业医疗、意外保险，确保员工及家人的综合医疗及意外保障，还有年度体检、节日贺礼、入司周年礼、生日大礼包及各种祝福奖励。. check 1point3acres for more.
Work life balance, 工作氛围好，环境佳，每天研磨咖啡，新鲜水果，免费健身房和每个季度健身奖励。
很多去美国或者波兰工作交流的机会。 ..
Job Description-baidu 1point3acres
• Provide front-line technical or functional assistance to high profile customers, partners, as well as consultants and other company professionals, in a team-driven case management environment.
• Find creative and sophisticated solutions to problems reported while using MicroStrategy’s product suite through analytical talent and strong troubleshooting abilities.
• Create and maintain online accounts for customers and partners to access secure MicroStrategy websites
• Process requests from customers and partners for new software license keys when new product versions are made generally available
• Enhance personal and professional growth by participating in Internal Training Programs
• Identify and communicate product defects to development teams
• Assist, on ad-hoc basis, on projects which add value to the team operations or contribute to improving Customer Satisfaction.-baidu 1point3acres
Qualifications
• Bachelor’s degree
• Strong analytical skills
• Well organized with effective time management skills
• Fluency in English and Mandarin is required (Japanese, Korean, Cantonese would be a plus)
• Excellent written and verbal communication skills
• Team player- always willing to give support to others and ask for help if needed
• Ability to manage multiple tasks concurrently
• Previous customer support experience is a plus
• AWS, Azure, Linux, Java, SQL, RDBMS experience will be a strong plus..1point3acres
职位描述:
The Cloud Systems Engineers are part of MicroStrategy Cloud Operations and Engineering organization, and will design, develop, install and integrate highly complex enterprise production servers to support MicroStrategy’s Secure Enterprise offerings across Analytics, Mobility, and Security. The candidate will administer and maintain production systems, development operations, and systems administration functions for an innovative secure enterprise analytics product.
Job Duties (include but not limited to):
· Responsible for the production and deployment of new software releases
· Maintain high availability and resilience for all MicroStrategy offerings across Analytics, Mobility, and Security.
· Design, implement and maintain multitenant DevOps, Virtual Cloud, and Linux environments. check 1point3acres for more.
· Manage the back end of web & mobile applications to include server, agent gateway, load balancers, and active directory.
· Troubleshoot and triage problems or issues with software and hardware
· Plan and execute periodic patching activities including vulnerability remediation
· Manage and build servers to support needs of customers, internal and external. .и
· Performs hardware and software evaluations and make recommendations
· Performs application Compatibility / Interoperability Testing / Application Packaging.
· Develop and maintain documentation required to support the server infrastructure
岗位要求：
Motivation, Innovation, Passion, Integrity, Teamwork, Customer-Focus.
Bachelor’s degree in Computer Science, Mathematics, or similar degree.
At least 3 years’ experience of professional engineering in a DevOps or Systems Engineering role.
Experience with at least one DevOps monitoring and notification tool.
Experience with at least one system management software, such as Puppet or Chef suite.
Experience with scripting or coding using at least one of the following languages python, perl, javascript, node.js, php etc.
Hands on experience in Red Hat Enterprise Linux is required
Strong interpersonal, communication, and organizational skills
Experience in AWS or other cloud technologies is preferred.
Knowledge of networking basics..--
Knowledge of project management principles and SDLC.. 1point 3acres
Knowledge of best practices for enterprise-level IT infrastructure
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