AWS cloud support engineer/associate referral

全职内推：
1，靠谱全职内推 AWS cloud support engineer/associate
1.0 这个职位不是码农，主要是对AWS的用户做技术支持，目前中文组招人，即对中国区AWS以及全球AWS中文用户提供中文支持。感兴趣的同学可以发送简历到ruihongd@amazon.com并麻烦注明想要申请的profile，建议针对profile修改一下自己的简历，重点突出profile相关的经历。
1.1Bigdata profile
Me:
Job Description
Amazon has built a reputation for excellence with recent examples of being named #1 in customer service, #1 most trusted, and #2 most innovative. Amazon Web Services (AWS) is carrying on that tradition while leading the world in cloud technologies. As a member of the AWS Support team you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services
Me:
Job Description
Come surround yourself with people who are extraordinarily smart, passionate about cloud computing, and believe that world-class support is critical to customer success. Amazon’s technology business has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS), you have the chance to help individuals and businesses take their computing infrastructures and applications into the Cloud.

As a Cloud Support Engineer, you will provide technical support to a wide range of external customers as they build high-demand applications on top of our services. You will be at the forefront of Cloud technologies with interactions with the full breadth of AWS services. You will work with leading companies in this space and directly with the engineering teams within Amazon developing these new capabilities.

Every day will bring new and exciting challenges on the job while you:

    Learn and use groundbreaking technologies
    Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
    Interact with leading technologists around the world
    Work directly with Amazon Web Service architects to help reproduce and resolve customer issues
    Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services
    Drive customer communication during critical events

Basic Qualifications

    Bachelor’s degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field
    Knowledge of Internet fundamentals
    Ability to juggle many tasks in a fast-moving environment
    Maniacal about customer service
    Excellent oral and written communication skills in both English and Mandarin Chinese
    Open to dedicating to Mandarin Chinese support


Preferred Qualifications

..     Knowledge of Cloud Computing concepts
    Experience with AWS
    Experience with scripting / programing
    Experience with database administration




1.2 Database profile

Job Description
Come surround yourself with people who are extraordinarily smart, passionate about cloud computing, and believe that world-class support is critical to customer success. Amazon’s technology business has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS), you have the chance to help individuals and businesses take their computing infrastructures and applications into the Cloud.

As a Cloud Support Engineer, you will provide technical support to a wide range of external customers as they build high-demand applications on top of our services. You will be at the forefront of Cloud technologies with interactions with the full breadth of AWS services. You will work with leading companies in this space and directly with the engineering teams within Amazon developing these new capabilities.

Every day will bring new and exciting challenges on the job while you:

    Learn and use groundbreaking technologies
    Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
    Interact with leading technologists around the world
    Work directly with Amazon Web Service architects to help reproduce and resolve customer issues
    Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services
    Drive customer communication during critical events

Basic Qualifications

    Bachelor’s degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field
    Knowledge of Internet fundamentals
    Ability to juggle many tasks in a fast-moving environment
    Maniacal about customer service
    Excellent oral and written communication skills in both English and Mandarin Chinese
    Open to dedicating to Mandarin Chinese support


Preferred Qualifications

    Knowledge of Cloud Computing concepts
    Experience with AWS
    Experience with scripting / programing
    Experience with database administration

1.3 Developer mobile services profile.
Job Description

Internet of Things, Serverless Computing, Mobile Development, Game Development…
For us at AWS Premium Support, that means IoT, Lambda, Mobile Hub, Lumberyard. These are some of the services that we help our customers use to their maximum potential.

Members of the AWS Support team, are at the forefront of Cloud technologies, interacting with the full breadth of AWS services. They are surrounded by people that are wickedly smart, fanatical about cloud computing, and believe that world class support is critical to customer success.

AWS Support provides technical support to a wide range of customers as they build mission-critical applications on top of AWS services. The team is globally distributed, working under a follow-the-sun model and is growing rapidly.


Amazon was recently voted #5 most admired company in the US, #1 most innovative, and #1 in Customer Service. Amazon’s technology business has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to help individuals and businesses take their computing infrastructures and applications into the Cloud.


Are you ready to make a difference and help our customers to make the most of AWS Developer and Mobile services? If reading this has ignited the passion for tech and cloud in you, read on:
Every day will bring new and exciting challenges on the job while you:
· Learn and use groundbreaking technologies
· Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
· Interact with leading technologists around the world

• Work directly with Amazon Web Service architects to help reproduce and resolve customer issues
• Leverage your experience to provide feedback to internal AWS teams on how to improve our services
• Drive customer communication during critical events
  

Basic Qualifications

· Some Linux or Windows system administrator skills
· Experience with web-based applications and HTTP

• Knowledge of client/server and distributed systems architectures
• Experience scripting or developing in at least one of the following languages:
  

• Python
• Ruby
• PHP
• Java
• .NET (C#)
• JavaScript
• iOS (Objective-C / Swift)
  

• Excellent oral and written communication skills
• Customer service experience / strong customer focus
• Strong multi-tasking skills
• Strong analysis and troubleshooting skills and experience
  

• Self-starter who is excited about learning new technologies on a daily basis
  

Preferred Qualifications

· Experience developing against and working with REST API based services
· Prior working experience with AWS
· Experience with Cloud architecture patterns and distributed computing concepts
· Exposure to Mobile application development (iOS / Android)
· Messaging and Queueing experience
· Detailed knowledge of networking protocols: DNS, HTTP, SSL, SMTP, TCP
· Exposure to security concepts / best practices
· Experience with iperf, MTR, traceroute, dig
· Experience managing full application stacks from the OS up through custom applications

What if I’m not an expert in all the preferred qualifications listed on the job description?
That’s okay. That’s our preferred list, not a required listed. We hire smart people who can dive deep so we’re more interested in the areas that you do know instead of those you haven’t been exposed to yet.

2，在amazon.jobs上如果有其他感兴趣的职位也可以将6位jobID以及简历发送到邮箱ruihongd@amazon.com并注明内推，如果有任何问题，也可以一并联系我。




补充内容 (2017-12-15 04:01):
补充：给办身份，最好是立刻可以开始工作的。

补充内容 (2017-12-15 04:13):
工作地点在西雅图，当然如果想去达拉斯或者弗吉尼亚也是可以的。

转sde容易吗

duanruihong 发表于 2018-11-16 04:05
根据选择的主题不同会有不同的问题，注意提前在网上多做功课，考的都是比较基本的相关基础知识。

谢谢楼主，所以楼主的意思是多看glassdoor喽？另外还想麻烦一下现在选择了比较擅长的是networking和linux，没有选bigdata和windows，那么是不是不考虑这两个方向呢？如果不考虑的话，能否麻烦楼主分享一下bigdata和Windows要准备哪些资料呢？感觉资源不太多，麻烦楼主了，谢谢了。

liuy12011 发表于 2018-11-15 12:41
想问一下楼主，我最近要做这个的oa，想麻烦问一下这个岗位有什么注意事项，有哪些准备的建议呢？谢谢麻烦了 ...

根据选择的主题不同会有不同的问题，注意提前在网上多做功课，考的都是比较基本的相关基础知识。

请问招newgrad吗？

已发邮件，非常感谢内推！arthurli****45@gmail.com

招newgrad吗？

lixin832500 发表于 2017-12-15 08:09
招newgrad吗？

招newgrad

感谢楼主 已加米 O————7@gmail.com

感谢楼主！
已发r****v@v*******.edu

回复超快 感谢楼主！

已发邮件，感谢楼主！求内推！邮箱是 ： ru*****g0122@gmail.com

哇！不过不招实习吗？希望我毕业的时候这个全职职位还要人...