开帖记录L2 EAD催办过程 - 如何通过EMMA提交申请, EMMA聊天记录

L2 ead今年8月到期，今年2月的时候提交了renewal申请，至今USCIS上的状态还是没有变化。于是跟律师沟通之后，决定申请催办。
关于什么条件可以催办，请看USCIS的公告(6月刚刚更新）：HOW TO MAKE AN EXPEDITE REQUEST
根据USCIS的公告，催办既可以通过打电话提交申请，又可以通过EMMA申请。于是决定先尝试通过EMMA申请。
在申请之前，我先拟好了一份cover letter（cover letter的模板请点这里），里面陈述了自己的基本情况和延期会带来的家庭财务损失情况。由于在网上了解到，和EMMA聊天的输入框有250字符要求，于是把cover letter里面的重点按照250字符的要求整理成不同的段落。同时把和申请相关的基本信息列在同一个文件中，以便和EMMA聊天时随时复制粘贴。

以下是和EMMA聊天的过程，供大家参考：
EMMA (机器回复）：What can I help you with today?
我：I want to make an expedite request
EMMA (机器回复）：In order to put you in contact with someone who can help you with your topic, can you please select the category that best describes your question.
我：Case status
EMMA (机器回复）：If you would like to connect with a Live Chat Representative, please select one of the links below.
我：Connect to Live Chat
EMMA (机器回复）：Please enter your receipt number below
我：输入自己的receipt number
EMMA (机器回复）：Thank you for your response. Now, to best serve you, please briefly state your question below.
我：I applied for my L2 EAD renewal on XXX(date), but my application has been pending ever since.
我：I kindly request you to please expedite processing of my case due to severe financial loss.

Connected to Live Chat
EMMA (机器回复）：Thank you for contacting the USCIS. Please stand by for the next available representative.
约等待半分钟
EMMA (人工回复）：Thank you for calling USCIS contact center, my name is XX agent ID xx. I see that you provided us with a Receipt Number, if you will allow me to verify some information, I'll be more than happy to help you today.
我：sure, thanks
EMMA (人工回复）：Are your the applicant or petitioner?
我：Applicant
EMMA (人工回复）：Can you please verify your first name, last name, date of birth and address?
我：回答全部信息
EMMA (人工回复）：Thank you. How can I help you today?
我：I applied for my L2 EAD renewal on XXX(date), but my application has been pending ever since. I kindly request you to please expedite processing of my case due to severe financial loss.
EMMA (人工回复）：I can assist with an expedite request.
. 1point 3acres 我：thank you.
EMMA (人工回复）：you're welcome. In order to better assist you, I'm going to need to collect some information to send to the USCIS office having jurisdiction over your case.
EMMA (人工回复）：Applicant/Petitioner is a member of the US military or was recently discharged from service or is the spouse of a member of the US military.
我：回答问题
EMMA (人工回复）：May I have your phone number and email for this interaction?
我：回答问题
EMMA (人工回复）：What would you like to provide officers for reason of expedite?
我：陈述了何年何月开始在现在的公司任职，具体职位和薪资。如果没有及时更新EAD会被公司要求放无薪假（250字符）
我：一旦放无薪假，会给家庭带来什么经济压力，具体陈述每个月的支出并表明可以提供supporting documents（250字符）
EMMA (人工回复）：Your referral XXX was successfully created

到此，EMMA提供了一个case number，并告知五天内会有USCIS的人联系我。

下面是具体的timeline（全都发生在今年）供大家参考，有进一步消息我再更新：
2月：提交L2 EAD renewal申请
3月：收到receipt
6月：状态未改变，通过EMMA提交催办申请


补充内容 (2021-07-08 02:09 +8:00):
7/7 更新：律师通知我催办申请被拒 （收到USCIS标准拒绝模板信）

补充内容 (2021-07-13 04:47 +8:00):
7/12 更新：上周得知通过EMMA提交的催办申请被拒绝后，又紧急联系了负责我们选区的Congressman和我们州的一位Senator. 今天得到Congressman办公室的caseworker的回复，提交了一些证明材料，希望可以再次提交催办申请

补充内容 (2021-07-14 07:05 +8:00):
7/13 更新：昨天给caseworker提供了financial loss的证明（各种账单），以及让公司出具了一封支持信。今天早上收到caseworker的回复，认为我提供的资料很solid，可以加急。于是填写privacy release form等一系列文件后发给caseworker正式办理加急申请。希望有好消息

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