中国电信北美官方通知2022年1月3日后停止服务

今天收到中国电信北美（CTExcel）官方邮件通知，重点如下：

1. 2022年1月3日起停止服务
2. 2021年12月4日起不再接受新的renew、续费等
3. 之前的没有花完的充值，会退款

还没携号转网的小伙伴赶紧转呀！
如果说之前还不确定，但是今天这个通知算是悬着的靴子终于掉下来了，是官方自己的通知。

试了下这会儿官网已经打不开了。。。

携号转网步骤：

.. 1. 找客服要你的account  nunmber（11位）和pin（4位）。找客服可以官网chat，这会儿估计刚通知，找他们的人太多了，网站服务不过来，过几天再试下吧。1/3前都来得及。

2. 去新的运营商那里办携号转网（选新运营商可参考https://www.1point3acres.com/bbs/thread-812839-1-1.html）。以mint为例子（其他应该差不多），现在它的官网买一个sim kit，预付几个月话费。然后他寄一个新的sim卡给你。

3. 收到新sim卡后，去官网激活sim卡，选择join with previous number，会要求输入前一步的account number 和pin。也会要求输入“原来的运营商”，这里建议选“TMobile Prepai”，我试过10分钟就转好去了mint；如果选“other”一直失败。（参考https://www.1point3acres.com/bbs/thread-826521-1-1.html）

注意：
携号转网的全过程要求旧的套餐仍旧是激活状态。就是说需要北美电信这个先别欠话费、停机。

原文如下：
China Telecom Americas <orders@ctexcel.us>
14:20



Dear Valued Customer,
China Telecom (Americas) Corporation (“CTA”) is reaching out to our wireless customers to let you know of some upcoming changes to our business and service. Pursuant to an FCC ruling, CTA will be exiting the wireless resale business in the U.S. by January 3, 2022. In compliance with the FCC’s order, we are certifying that we are providing our wireless customers the required advance notice in writing or by text message.

Effective December 4, 2021, China Telecom (Americas) Corporation will be suspending all customer renewals of our mobile services until further notice. We will continue to provide services for renewals made prior to December 4, 2021. Unless CTA announces otherwise, in no event will CTA provision mobile services to customers after January 3, 2022 (the “Cutoff Date”). Any prepaid mobile service term that goes beyond the Cutoff Date will be refunded to the customers on a pro rata basis to cover the period after the Cutoff Date.

Prior to our discontinuance, we will continue providing high-quality wireless service to you under the same terms and conditions. We want to assure you that customer care and service remains a priority and we will strive to ensure that our customers do not experience disruption or inconvenience when CTA discontinues service on the Cutoff Date. In the meantime, please contact us at (877) 331-9871 if you have any questions about this change.

Sincerely,
China Telecom (Americas) Corporation