2022亚麻 1-2 月 top 10 Behavioral Interview Questions with Answers 总结

分享一下最近听说过的Amazon BQ 被面到的10个问题 前五个在网上总结的答案 每个人准备的答案应该根据自己的例子 不建议完全根据下列答案回答 因为可能会有follow up， 答不出来会很尴尬

1. Tell me about your most challenging customer. How did you resolve their issues and make them satisfied?

Answer:
In my current role, I had to deal with a customer who thought he was being lied to. The customer was expecting a payment to be made to him and felt he had been lied to about the timeframe for receiving that payment. While I could see that we had given him the correct information, I knew I had to find a way to keep the customer happy and not overtly tell him he was wrong. I first listened to his concern, repeating back what I was hearing, and asking questions to clarify anything that was unclear. I wanted to reassure him that I would find a solution. While the customer had not been lied to about the timeframe for receiving the payment, I was able to find a way to make the payment to him sooner without costing the company anything.

2. Can you describe a time when you took the lead on a project?

Answer:
In my previous role, my team had hit a difficult period, with sales falling month on month. We were all tasked by our manager to come up with solutions to help improve our sales. I thought about our current training and approach and realized that many within the team had either not had specific sales training or had not had any refresher training for quite some time. I felt that having a training session on different sales methods might revitalize the team and help us to improve our sales. I discussed this with my manager, and we organized training and put in place a new sales strategy. My manager allowed me to set targets and ensure the training was given to the entire team. The outcome was that sales increased in the first quarter, which had the additional benefit of giving the team more self-confidence.

3. Think about a time you received negative feedback. How did you deal with that?
. From 1point 3acres bbs
.google  иIn a previous role, my manager was critical about my time management skills. I had come from a team where my work was filtered through my manager to a role where I received work from 6 different team members. My manager felt that I was struggling to manage my time effectively. I was surprised by this, as no one within the team had raised any concerns with me. On the contrary, the feedback from within my team was all positive. So I took some time to consider the feedback my manager had given me, rather than responding immediately. I realized that my manager wasn’t aware of the amount of work I was producing because they had no visibility into the work I was receiving from other team members. I spoke with my manager, and we agreed that I would start recording all my tasks electronically so that she could see what I was working on. Previously, I used a manual to-do list on my desk. By taking the time to analyze the feedback from my manager and then later discussing it with her, I was able to show her that I had good time-management skills and find a way to allow her to see all my work assignments.

4.Tell me about a time when you had to deal with ambiguity. How did you overcome the ambiguity to reach a positive outcome?

In my previous role, we were launching a new product and had insufficient information. The data we were given wasn’t clear about which type of customer to target to ensure the best sales. I pointed this out to my manager. I suggested we look at our previous launch for a similar type of product, analyze the data used for that launch and the outcome of that launch, and then use that information to identify our target customer. It wasn’t a perfect substitute for good information, but the alternative of postponing the launch would have resulted in foregone income and increased cost for the additional preparation for the launch.

5.Tell me about a time when you were working on a project, and you realized that you needed to make changes to what you were doing. How did you feel about the work you had already completed?

Answer:
In my last role, we had acquired a competitor business. It was part of my role to ensure that all its products were input into our sales system. To do so, I had been given a list of all its current products, descriptions, and pricing by my manager. I prioritized my workload to allow this to take precedence, as I knew it was important to have a smooth integration. I had spent almost two days inputting the data into our system when I noticed that there was an error in the data that I had been provided. The data I had been provided was out of date, and a large proportion of the items that I had been inputting into the system were items that the competitor business had stopped selling. I immediately stopped inputting data and contacted my manager to discuss the next steps. Together we obtained the correct data, and I then spent additional time removing the incorrect data from the system. While it was frustrating to have spent so much time inputting the wrong data, I didn’t let myself become distracted from the task and focused on solving the problem.

6. Why do you want to work for Amazon?
7.Tell me about a time you showed initiative.
8. Thinking about your current role, tell me about something that you have learned recently.
9.Describe for me a time when you had to choose short-term sacrifices to achieve long-term gains.
10.A manager asks you to do something with which you disagree. How do you handle that?

后续五个需要大家自己需找答案 如果有用求大米支持！ 谢谢

这也能叫top 10？

自己去面经版把所有vo贴统计一下就知道是不是了。出现频率最高的是tight ddl而你这都没有。

1-5，7，9 在一月份被问到了。准确率还是蛮高的