使馆说我SEVIS STATUS未激活 实际已经激活了 怎么办

12月20号在上海签的，签证官说他们网站上发现我的SEVIS未激活，让我激活了之后通过中信银行把资料补交给他们，可是我回去找到学校甚至SEVIShelpdesk都说我的SEVIS是处于激活状态的，是两者的系统存在差异么，有没有遇到过类似情况的给我提供点意见？马上开学了，感觉要耽误课了啊！
附SEVIS helpdesk邮件一封
Good afternoon，
The SEVIS ID number N0009559766 is currently appearing “Active” in SEVIS.
We show the record is at The University of Texas at Arlington and we show you have been at the school since 2013 and have done change of education level. We show currently you are studying for  Doctorate degree and under the major of Business Administration and Management, General.
If you have any further questions/concerns please let us know.
Respectfully,

SEVP Response Center
Student and Exchange Visitor Program
. 1point3acresUS Immigration and Customs Enforcement
500 12 ST SW STOP 5600
Washington DC 20536-5600
1-800-892-4829

马上给使馆打电话试试？

请问你的最后怎么样了啊？