check期间借出护照求确认

今年H1B续签不幸被check。想借出护照，然后给support发了邮件，得到以下回复。 所以这到底是借出来了还是没借出来。有什么办法追踪吗。一般大概要多少天能拿到啊。


‘We have received your request to have your passport returned to you. If the situation allows for it, we will mail your passport back to the delivery location you selected when you applied for your visa. Please be aware that your passport will not contain a U.S. visa.
Please contact your bank (or EMS if you chose home delivery) with any questions regarding delivery. You can track the location of your passport using this webpage: http://ustraveldocs.com/cn/cn-niv-passporttrack.asp
When you return from your trip, please return your passport to our office via CITIC Bank. When you return your passport, you must include the special form (221G form) we included with your passport. ’