USC材料到没应该问研究生院还是问要申请的系？

我混乱了。。。申USC,CS,MS
CS department说：
For all questions regarding application status or general application procedure please email: viterbi.gradadmission@usc.edu

The Computer Science department does not handle the admission process for MS programs therefore will not be able to give status checks over the phone or email.
于是就是说，cs department不管ms的申请，有问题我得去问研究生院？

研究生院：
Please contact your intended academic department directly to make sure all supplemental application materials have been received.
意思是。。。我其实得问学院？

回复 1# dsfish


    额 先问问研究生院 如果不予答复再问学院 总有一个会知道的 嘿嘿 给他们发信等回复要比在这儿问靠谱很多啊

回复 2# dream2012
我怕把它们问毛了。。。我的申请会悲剧掉
上次问upenn，就觉得upenn小米有点毛了。。。
再上次问brown，今天都第7天了，没有回音。。。
然后刚刚逛usc,graduate的网页
the status check only displays which stage of the process your application is in.
很好奇，有过来人知道有哪些stage否。。。搜不到呀。。。