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目前我司(MTI Corporation),主营业务scientific equipment 正在招聘Technical Support Engineer
Responsibilities: - Create the user manual for assigned new/customization equipment
- Assist management in arranging standard equipment testing tasks
- Attend in-person/video meetings with clients to discuss, analyze, troubleshoot, and diagnose related equipment or application issues
- Install, configure, and troubleshoot, any equipment before shipping it to clients or returned for repair
- Respond to customer inquiries and assist in troubleshooting and resolving challenges
- Act as the contact point of contact for all technical concerns from clients, clients' organizations, or other employees
- Other tasks assigned by the management
Requirement: - Familiar with material science lab research equipment
- Hands-on experience
Background: Material Science
背景的各位phd,post doc, 均欢迎带简历来旬如有工作经验更佳H1-B, OPT,绿卡,本公司均支持办理 |