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男emma是不是该叫Emmett？长文慎入。希望能给大家一点insight。新年快乐～
- Thank you for contacting the U.S. Citizenship and Immigration Services. Please stand by for the next available representative.
- You are number 16 in queue. （哇这么快，平时联系emma都是永远连不到活人）
- Thank you for contacting USCIS Contact Center, my name is ****. I'll be more than happy to help you today, do you currently have an A Number or a Receipt number?
- Hello! Thank you for helping me and happy new year. I do not have either number...
Here's what happened to me
- Do you have a general question today?. Waral dи,
- I mailed my I-765 application package to the Texas Lockbox, and it was delivered and received on 10/28/20. I have not even received a receipt notice
as a matter of fact, my info has not been entered into the system, the check has not been cleared by the bank.
most egregiously, my case is not an isolated case. ALL cases delivered to Texas Lockbox since 10/27/20 are not being processed. Χ
and yet the other lockbox, the one in Phoenix AZ, is processing the I-765 forms as usual and people are receiving their receipts and approval
this delay has caused tremendous amount of mental stress and financial burden on me. I am almost out of antidepressants, and without a job, I wouldn't be able to afford seeing a doctor
- I completely understand the situation but just from my understanding that lockbox is backed up because of COVID and it has caused alot of delays not just for the I-765. （这个跟我在地里听到的不一样诶，有人查过485有在发receipt么）
- I do understand the general delay, but setting all I-765 applications aside is just not reasonable. Also the lockbox in AZ should be backed up too, and yet they are not postponing receipt issuing. I really wish USCIS could be aware of this issue and see what's going on in Texas. 1point 3 acres
- As I stated it is not just I-765 applications. All applications are delayed at this moment. Unfortunately there is nothing that we can do until a receipt number has been generated. (到这里我快炸了。lockbox啥也不干那他们在干嘛)
..
- Worst case scenario, since I am applying EAD based on OPT, if my application is rejected after 60 days post graduation, I will not be allowed to send a new application. Since the typical processing time is 15 days for receipt notice, and the lockbox did not give any explanation until Dec, would USCIS be held liable?
- As long as the application has been received you should be fine. Just because they have no issued a receipt as of yet does not take away that status. You just have to wait patiently for the notice unfortunately. You are not the only person waiting for a receipt notice right now. . Waral dи,
（我后来感觉emma没理解我啥意思. 本应该追上去问的，留个底万一发生啥能有个依据。谁再去问问啊～～～）
- That's my entire point. Everyone whose application was delivered since 10/27 is seeing a complete stop of processing meanwhile, other types of Forms are being processed
- I mean every I-765 applicant*
- It is not just I-765 applications as I already stated to you multiple times. ALL applications that is required to be sent to that lockbox is delayed currently. We are not able to do anything further at this point.
- So what is the lockbox doing now? If they're not processing anything at all? What are they doing with our tax dollars?
- They are processing the applications. It is just taking them time to issue the receipt notice's with the receipt numbers.
- In that case, how do we know if they are actually entering anyone's application?
I know you're trying to help me, sorry if I sound very belligerent. It's just very very frustrating for us...
- I understand. It is frustrating for us as well.
- after working on a PhD diligently for 5 years and now have to deal with this before starting a dream job
- COVID-19 was something not everyone expected. It has effected many different processes with USCIS. One of them being the delay of issuing receipts. As long as you sent the application to the appropriate office then you are fine. It's just waiting patiently. They just started this month issuing receipts from October.. ----
So it may be a while before getting the receipt.
- So. Are the lockbox facilities part of USCIS? Or are they contractors?. 1point 3 acres
I feel USCIS is actually quite reliable
- They are apart of USCIS. （为啥你非得用apart这个词呢... 万一你是笔误本来想写they are a part of USCIS... 但是如果不是笔误的话，感觉这也是以后万一要告他们的依据）
（以下开始互相理解，没有啥干货）
- Well. We understand that USCIS has to take things slow since it's part of DHS and it's a national security issue. Due to covid, we are expecting delays. But the lockbox is really just purely incompetent...
- USCIS is reliable it's just this pandemic has slowed things down considerably.. check 1point3acres for more.
- and honestly I think it's really unfair that you guys have to hear complaints on the lockbox facility since it's not your fault
I understand but we are the middlemen and women.
- all frustration aside, I do think essential government employees should be given more credit
especially when the high level politicians seem to be just bickering days on end, you guys are actually making the real changes. 1point 3 acres
- Thank you! It mean's a lot to me.
- I mean at the end of day we're on the same boat lol. At the base level the political food chain lol
Agreed.
- So I understand a lot of students facing the same problem have been in contact with Tier 2 agents, DHS Ombuds, US Congresspeople, etc. Is it possible for me to talk to a Tier 2 agent as well? I feel the only way to get things done is to complain lol
- We have access to the same thing tier 2 has access too. I can schedule a callback but it will take 7 business days to get a callback just to be told the same thing I provided. （那tier 2 agent是干啥的，做摆设么...）
I'm just trying to save you time.
- Hmm I think that's all the questions I have. Sorry for the tantrum before. Thank you so much and Happy New Year!!
- You're welcome! Thank you for calling USCIS Contact Center. To save yourself some time, we invite you to explore our online tools at uscis.gov/tools the next time you need to contact us. You can access the same information you currently get by calling, anytime without the wait. Please, enjoy the rest of your day!
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