老大哥正在看着你！冠状病毒时代，金融行业希望能通过机器学习监控交易员们

冠状病毒大流行在金融业的一个小角落，创造了让人意想不到的行业繁荣：监控。据NICE Actimize称，随着交易员继续在家工作，银行正在加强对员工的监控力度，以根除任何不当行为。该公司执行副总裁Chris Wooten表示，业内对机器学习等先进技术的兴趣大增，这些技术可以帮助雇主捕捉员工的异常行为。“随着员工转向远程工作，需要监控的通信类型和渠道都在增加，过去或许只是传统的办公室电话，现在扩展到了个人手机和微软Teams等统一通信平台。“

在NICE Actimize调查的140家金融机构中，76%的受访者表示，他们预计在未来三年内，监控和监视将增加。近20%的人表示，这些措施将适用于所有员工。"很明显，监控技术是金融机构现在正在进行的投资，或者未来将进行的投资，"Wooten说。

The pandemic has created an unexpected boom in one corner of finance: surveillance. As traders continue to work from home, banks are beefing up their efforts to monitor staff and root out any misconduct, according to NICE Actimize, which makes compliance, risk and financial-crime software. There’s been a surge of interest in advanced technology, such as machine learning, that can help employers catch unusual employee behavior, said Chris Wooten, an executive vice president at the company. “With employees shifting to remote work, there was an increase in both the types of communications to be monitored and the types of behavior that could raise concerns,” he said in an email. “We saw communications channels expand from what was traditionally just office phones and trading turrets, to include personal mobile phones and unified communications platforms such as Microsoft Teams.” Of 140 financial institutions surveyed by NICE Actimize, 76% of respondents said they expect monitoring and surveillance will increase over the next three years. Almost 20% said those measures would apply to all employees. “Clearly this reflects the investments that financial institutions are making now, or will be making in the future,” Wooten said.  source

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