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联系了inspector,他直接联系了他的保险公司。保险公司开始调查了,给我的email:
xxx Claims Management, LLC has been appointed as the Claim Administrator for Associated Industries Insurance Company with respect to the above-captioned claim. We are writing to acknowledge receipt of a claim that was recently referred to us for handling. We are in the process of investigating this claim and will be communicating with you in the near future.
Please send copies of the following documents (unless previously submitted):
A written statement detailing the claims and an itemization of damages you are presenting against xxx City, LLC.
Color photographs documenting the conditions and claims you are presenting against xxx City, LLC.
Itemized estimates/invoices related to the damages claimed.
A timeline of when the conditions/damages were discovered and if repairs were performed when said repairs were performed and by whom.
Names and contact information for any person or entity with knowledge regarding this loss.
If you have presented a homeowners insurance claim, please provide us with the name and contact information of the adjuster handling the claim.
The seller disclosure form provided to you at the time of the purchase of your home; and
Any other documentation/evidence to support your claims for damages against xxx City, LLC.
All documentation should be submitted electronically by way of email to the assigned adjuster. Please be advised, submission of documentation by US Mail can lead to significant additional delays in processing and reviewing the claim. US Mail submission should only be used if no other option is available. Please feel free to contact the assigned adjuster to explore available options for electronic submission. If electronic submission is not possible, please do not send original documents or actual photographs, unless requested to by the adjuster, send copies only, and forward documentation by US Mail to the following address:
xxx
xxx Claims Management LLC
xxx
xxx, CA 9xxxx
Upon our receipt of your damage documentation, we will review the claim, complete our investigation, and evaluate the claim for any liability on the part of our insured pursuant to the terms of our policy of insurance. Please note that due to the detailed nature of our investigations and the consideration given to our review of all information gathered, the process for handling your claim can potentially be lengthy.
Please submit the requested information at your earliest convenience. Please note that this matter has just recently been transmitted to the assigned claims professional. Please allow 2 to 3 days for the claims professional to review this claim prior to contacting them. If this is an emergency, please reply to this email explaining the nature of the emergency, and a representative will contact you.
This claim has been assigned the above-referenced claim number and assigned to xxx
这么看来,是有戏?保险公司调查的话,是看什么证据呢?还是说,他们可以派人去现场调查?我感觉,我提供的plumber的report不是非常权威啊,只有报价,没有说清楚问题。难道我要找专门的inspection company出一个报告?打算明天打电话问问这个保险公司的小哥。 |
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